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Welcome to MechanicMe’s Auto Repair Network.

Find a shop that treats you right.

Every shop on MechanicMe is scored on inclusion and customer care — never on price. Because a good mechanic isn’t the cheapest one. It’s the one your neighbors trust.

Try: Aurora · Rainier · Service

Brakes Transmission Auto Repair Automotive Body Service

MechanicMe · Inspection tag

Georgetown

Repair Revolution

ICC score93 / 100
Inclusion50 / 50 Satisfaction43 / 50 Cost—

The I.C.C. score

Scores are objective, not subjective.

One hundred points, painted right on every shop’s profile. Fifty for inclusion. Fifty for how customers are treated. And zero — on purpose — for price. Checked against the same rubric, every shop, every time.

50

Inclusion

Is this a shop where everyone gets talked to, not down to?

  • Welcoming to people of all backgrounds, cultures, and ages
  • Language accommodations and accessible customer experience
  • Inclusive workplace committed to respect, professionalism, and equal treatment
Cost: not scored

We never grade shops on price, so no one is pressured to cut corners to climb the list. Fair work costs what it costs — and it’s explained before it happens.

50

Customer satisfaction

The waiting-room test: would you send your mom here?

  • Comfortable lobby with amenities that enhance the customer experience
  • Convenient transportation options, including towing or ride-share assistance
  • Clear communication, loyalty rewards, and easy-to-find location information

See the full rubric

Get seen on the block

Sponsored placement, never a sponsored score.

Shops can pay for extra exposure on the dashboard — a featured spot, more eyes, more calls. What they can’t buy is a higher I.C.C. score. That number stays earned, every time.

Get your shop featured

Own a shop?

Get scored. Get seen. Get booked.

Pledge to join the network, earn your ICC stripes, and let the neighborhood find you — with booking and CRM built in.

Make a Pledge

Learn More

The I.C.C. Foundation

The Inclusion, Cost, and Customer Satisfaction Foundation.

The I.C.C. Foundation is MechanicMe’s nonprofit arm—developing the industry standards that power the ICC Score, helping consumers compare repair shops through objective, standardized criteria.

View I.C.C. Foundation Curriculum

Backed by the block

Community partners.

Seattle Metropolitan Chamber of Commerce The largest and most diverse business association in the region.
Urban League of Metropolitan Seattle Empowering communities of color through economic, educational, and employment support.
Greater Seattle Business Association The largest LGBTQ and allied chamber of commerce in North America.

Community voices

What defines an inclusive shop.

“Non threatening honest shop willing to explain and not one that would take advantage or give poor service based on a appearance” Daniel Interviewee
“An inclusive staff, tv’s on not hateful content, a facility for kids, also needs to be inclusive of handicapped people. Low scent, staff trained to explain things to people well. Multiple languages amongst the staff.” West Interviewee
“More women and people of color.” Embargo Interviewee
“Being able to perform services for all regardless of gender, race, sexual orientation or socio economic status.” Smiln Interviewee
“People of different backgrounds working together.” Bannaz Customer

Connecting the community through commonalities

Your block has your back.

Somewhere in your neighborhood there’s a crew that will treat you — and your car — right. Let’s go find them.

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