Community accountability

Report a claim.

The ICC Score only means something if it's honest. Rather than asking you to just trust it, MechanicMe gives you a role in protecting it: if a shop's real-world behavior clearly doesn't match what it reported on its ICC Assessment, tell us.

How it works

Four steps, start to finish.

  1. Submit a report

    Tell us what happened and where — shop, date, and the details that back it up.

  2. MechanicMe reviews

    We look into the claim and verify it against the shop's ICC Assessment and other reporting.

  3. The shop responds

    Every shop gets a fair chance to address the report before any action is taken.

  4. Confirmed misrepresentation, removed

    If we confirm a shop intentionally misrepresented itself, it comes off the marketplace.

Thanks — your report has been submitted. We'll review it and follow up if we have questions.